Policyholders
Manage your biBerk policies easily online
As a business owner, you know that time is a valuable commodity. We simplify the managing of your policies so you can focus on what you do best.
Get a certificate
Getting a certificate of insurance is easy with biBerk. Request a certificate online and download from our website.
Make a payment
Make your insurance payment online quickly and efficiently, and then scratch that item off your task list.
Report a claim
Getting the claims process started promptly online means you're one step closer to putting the issue behind you.
Get helpful resources from biBerk
In addition to our helpful customer service, we want you to have other ways to receive timely answers to your most pressing questions. That's why we’ve created a comprehensive library of resources, including articles for small business owners, educational flyers, and safety videos.
Policyholders frequently asked questions
Our insurance experts are always happy to assist you, but below are answers to some of the questions we're asked most frequently by policyholders.
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How do I get a certificate of liability insurance?
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It’s easy to get a Certificate of Insurance (COI) on our website. Select Get Certificate at the top of this page, enter your policy number and the phone number associated with the policy, select Continue to complete the form and receive an emailed COI within minutes.
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Can I manage my own certificates of insurance?
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You can get Certificates of Insurance (COIs) on our website. Select Get Certificate at the top of this page, enter your policy number and the phone number associated with the policy, select Continue to complete the form and receive an emailed COI within minutes. If you need to put the name of an additional insured on a COI, we’re happy to take care of that for you. Contact us at 1-844-472-0967.
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How do I download my policy documents?
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Downloading your insurance policy documents is easy, and you can do so in one of two ways. Click the View Policy Documents button in the email we sent you when you bought your policy, or visit biberk.com/policyholders/declaration. Then, log in using your policy number and the phone number associated with the policy, and follow the directions to download your policy documents.
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How can I see the coverages and limits included in my policy?
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The first few pages of your policy are called “declaration pages.” They provide a summary of the coverages and limits on the policy.
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How can I make policy changes?
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Our licensed insurance experts are happy to make changes to your policy. Just call 1-844-472-0967.
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Do you offer temporary coverage?
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Our policies have one-year terms.
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Will my policy automatically renew?
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If you're enrolled in Autopay, your policy will automatically renew at the end of your coverage period, provided your payment is successful. Visit the Autopay login page to enroll in Autopay or update your automatic payment method.
If you're not enrolled in Autopay and your policy is eligible for renewal, you'll receive a billing notice 30, 60 or 90 days in advance of the new policy’s effective date. You must make the required down payment in advance of the renewal policy’s effective date. -
How do I report a claim?
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It’s easy to report a claim online. Simply visit our Claims page to get started.
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How do I cancel my policy?
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You must cancel your policies over the phone. Please call 1-844-472-0967 to start the cancellation process.
Be aware that this process varies based on your coverage and laws in states where you have coverage, such as legally required audits. You may be required by your state to provide proof of new coverage before canceling a biBERK policy.